Manual - TeamViewer 4.1 Revision TV4.1-6080 Table of Contents Table of Contents 1 1.1 1.1.1 1.1.2 1.1.3 1.1.4 1.1.5 1.1.6 1.1.7 Scope of service . 1 Introduction. 1 About TeamViewer . 1 New as of Version 4.1 . 1 New as of Version 4.0 . 1 New as of version 3.6 . 2 New as of version 3.5 . 2 Functions of the Mac version . 2 About this manual .3 2 2.1 2.1.1 2.1.2 2.1.3 2.1.4 2.2 2.3 2.3.1 2.4 Installation . 4 TeamViewer related downloads . 4 TeamViewer. 4 TeamViewer Quick Support . 4 TeamViewer Host .5 TeamViewer Manager .5 Installing TeamViewer . 6 Configure TeamViewer to start with Windows® . 7 Differences between application and system service . 7 License Activation . 9 3 3.1 3.2 3.3 Basics . 10 Connection . 10 TeamViewer main window. 11 QuickSupport main window . 12 4 4.1 4.2 4.2.1 4.2.2 4.2.3 4.3 4.3.1 4.3.2 4.3.3 Remote Support . 13 Connecting to a partner . 13 Remote Control .14 The remote window .14 Remote window actions . 15 Server control window actions .18 File transfer . 19 The file transfer window . 19 File transfer actions. 20 The file transfer log file. 20 5 5.1 5.2 5.3 5.4 5.5 5.6 5.6.1 Remote Support - advanced functions . 21 Connecting with Windows Authentication . 21 Connecting via the Web Connector .23 Connecting via QuickConnect .25 Remote Update . 27 Remote System Information . 28 Access Control . 29 Overview of Access control . 29 Table of Contents 5.6.2 5.6.3 5.6.4 5.6.5 5.6.6 5.7 Access mode for the current session . 30 Access Control Details . 31 Detailed setting configuration for the Access Control .32 Custom settings. 33 Interdependency between Access Control and security settings . 33 Connection Info . 35 6 6.1 6.2 6.3 Presentation . 36 How to connect with a partner . 36 Presentation window actions. 37 Browser based presentation .41 7 7.1 7.2 7.3 7.3.1 7.3.2 7.3.3 7.3.4 7.3.5 TeamViewer Partnerlist . 42 Creating a TeamViewer account . 43 Logging on to your TeamViewer account . 44 Actions in the partner list . 45 Icons in the partner list. 46 Adding groups and partners to your partner list . 47 Quick Access . 49 Partner context menu . 50 Partner chat and offline messages . 51 8 8.1 8.2 8.3 8.4 8.5 8.5.1 8.5.2 8.5.3 8.5.4 8.6 8.6.1 Miscellaneous Functions .52 Chat .52 Using aliases. 53 Session recording . 54 Channel use . 55 VPN connection . 56 Examples for the usage of TeamViewer VPN . 56 Premises . 56 Starting a VPN connection . 57 Actions in the VPN - TeamViewer window . 58 LAN Connections . 59 How to connect to a partner . 59 9 9.1 9.2 9.3 9.4 9.5 9.6 9.6.1 9.7 9.8 9.9 9.9.1 Options .60 General tab .60 Dialog Proxy Settings . 62 Remote control tab . 63 Custom Settings Dialog . 65 Presentation tab. 66 Security tab . 68 Details for Access control (incoming). 71 Partner list tab . 73 Custom invitation tab . 76 Advanced tab . 77 Dialog Configure QuickConnect . 79 Table of Contents 9.9.2 Dialog TeamViewer-Server . 80 9.10 QuickSupport Options .81 TeamViewer - Scope of service 1 Scope of service 1.1 Introduction 1.1.1 About TeamViewer TeamViewer is a simple, fast and secure remote control application. You can use TeamViewer for the following scenarios: Give ad-hoc remote support to colleagues, friends or customers. Administer Windows® server and workstations (you can configure TeamViewer to run as a Windows® system service – so your computer is reachable even before you are logged in to Windows®). Share your desktop for online-presentations or collaboration. TeamViewer can communicate across firewall barriers and proxies without any need for special configurations! 1.1.2 New as of Version 4.1 Optional QuickConnect button in all application windows for spontaneous presentations and teamwork Instant messaging function in the partner list including group chat, offline messages and blacklist Different own availability states can be selected, including 'show as offline' Search function in the partner list Add descriptions to your partners channel use is visible when using a Premium license Combination of user-defined and automatically generated password Password strength can be adjusted 1.1.3 New as of Version 4.0 Partner list displaying the online status of your connection partner(s) Quick access to remote computers via the partner list Web Connector for controlling remote computers through the web browser (pure html and flash).